Oracle Production Support and Incident Resolution on production environments using platforms such as Linux, AIX and Solaris based on countries US, UK, Brazil, China.
Primarily ensuring total availability of Oracle production environment (versions 10g and 11g) components: RAC, Dataguard, ASM and others.
Overall responsibilities included:
- Backup maintenance and Recovery
- User and Storage Management
- Troubleshooting (Jobs, Outages, Connections...)
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